Frequently

Asked Questions

Welcome!

We’re here to make your experience as simple and professional as possible. Below are answers to the most common questions about our products, purchases, and delivery. If you don’t see your question here, feel free to reach out: support@tradekitpro.com

Or submit a form on our Contact Us page.

Product Questions

What is TradeKitPro?

TradeKitPro creates professional digital templates for independent contractors and tradespeople — including estimating kits, business forms, and communication templates.

Are your products editable?

Yes! All templates come with editable Word (.docx) / Excel (.xlsx) files and printable PDFs. You can customize them for your company and projects easily.

Can I reuse the templates for multiple clients?

Absolutely. Once you purchase, you can use the templates as many times as you need for your own business.

Payment & Delivery Questions

How do I receive my product after purchase?

After completing checkout, you’ll instantly receive an email sent to the same address that you used while checking out with a secure downloadable attachment secured by Google with your files. No logins necessary.

What payment methods do you accept?

We accept major credit cards and debit cards through Stripe’s secure payment system.

Can I get a refund?

Because our products are digital downloads, all sales are final. If you have any trouble accessing your purchase, contact us at support@tradekitpro.com — we’re happy to help.

Usage and Support Questions

What if I have trouble opening the files?

All files are standard Word/Excel and PDF formats. If you encounter issues, make sure your software is up to date (Microsoft Word, Microsoft Excel, Google Docs, Adobe Reader, etc.). Still stuck? Contact us: support@tradekitpro.com

Can I use your templates for multiple businesses?

Yes, you can use them across multiple companies you personally own. However, resale or redistribution to others is not permitted.

Do you offer custom templates or edits?

Currently, our system only offers ready-to-use products. However, if you have a specific request, contact us at sales@tradekitpro.com with details and a sales representative will be in contact with you shortly.

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Frequently Asked Questions

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